faq
QUESTIONS YOU MAY HAVE...
WE’VE PICKED OUR MOST FREQUENTLY ASKED QUESTIONS, HERE:
We ship across the UAE within 2–4 business days after your order is placed.
Yes, delivery is free on orders over AED 350. Otherwise, it’s AED 20.
You can cancel your order within 12 hours by emailing shop@seldomagain.com.
Yes, returns are accepted within 7 days if the item is unused and in its original condition. Just email us to start the return.
We don’t do direct exchanges. Simply return the item and place a new order.
Refunds are processed within 5–7 business days after we receive your return.
Not yet — we currently only ship within the UAE.
Yes, your data is secure. We never sell your information and only use it to process your order and improve your experience.